Accessibility Statement

Accessibility Statement

HeartCare4life is committed to making this website usable by everyone, including people with visual, hearing, cognitive, and motor disabilities.

Heart care is not optional information. A patient who cannot read our site cannot learn about their condition, find our offices, or request an appointment. We treat accessibility as part of patient care, not as a legal checkbox.

This is our formal conformance statement. For practical instructions on navigating the site, see our Accessibility Help page.

Conformance Target

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, published by the World Wide Web Consortium. WCAG 2.1 AA is the standard commonly referenced in connection with the Americans with Disabilities Act and Section 508 of the Rehabilitation Act.

We describe our status as partially conformant. That means most of the site meets the standard, and we continue to work on the parts that do not.

Measures We Take

Accessibility is built into how this site is made, not added afterward. Specifically:

• Semantic HTML. Pages use real headings, lists, landmarks, and buttons, in a correct and logical order, so assistive technology can convey the structure of a page.
• Keyboard navigation. Every interactive element can be reached and operated with a keyboard alone. Focus order follows the visual reading order, and the focused element is always visibly outlined.
• Skip link. A "Skip to content" link is the first focusable item on every page, letting keyboard and screen reader users bypass the navigation.
• Text alternatives. Meaningful images carry descriptive alternative text. Decorative images are marked so screen readers pass over them.
• Color contrast. Text and interface colors are chosen to meet the WCAG 2.1 AA contrast ratios of 4.5 to 1 for normal text and 3 to 1 for large text.
• Color is never the only cue. Links, errors, and states are distinguished by more than color alone.
• Responsive, reflowing layout. Content reflows to a single column and remains readable at 200 percent zoom without horizontal scrolling.
• Labeled forms. Every form field has a programmatically associated label, and error messages are described in text.
• Reduced motion support. Animation is suppressed for visitors whose devices request reduced motion.
• Descriptive page titles and link text. Links make sense when read out of context.

Known Limitations

We are candid about where we fall short.

Some third-party content embedded in this site, including video players and mapping widgets, is not fully under our control. We choose accessible providers where we can and work around the gaps where we cannot.

Some older documents and patient forms available for download may not be fully tagged for screen readers. If you need any form or document in an accessible format, call us and we will provide it another way at no cost to you.

How We Review

Accessibility is checked as part of building and updating the site. We use automated testing, manual keyboard testing, and review with screen readers. We re-check pages when they change rather than auditing once and moving on.

Report an Accessibility Problem

If you encounter a barrier on this website, please tell us. Your report helps us fix it for everyone.

Tell us the page address, what you were trying to do, and what happened. If you can, mention the browser and any assistive technology you were using. That detail helps us reproduce the problem quickly.

• Bonita and South San Diego: (619) 585-0476
• Redding and Northern California: (530) 433-5427
• Online: use our contact page

We aim to respond to accessibility reports within five business days. If we cannot fix a problem right away, we will tell you and give you another way to get the information or service you need in the meantime.

Office hours are Monday through Thursday, 9:00 am to 5:00 pm, and Friday, 9:00 am to 12:00 pm.

Feedback

We welcome comments on how to make this site work better for you. Accessibility work is never finished, and reports from the people who use the site are the most useful input we get.